The majority of our items are made to order. This means once we receive your order, your items will be sewn. Our goal is to have all items ready to ship (or pickup) within 5 days.
Orders received on a holiday or weekend might experience a delay to the next business day due to USPS being closed. Custom orders are processed and will ship within 5-10 days of order. If you need a rush on this, please purchase the RUSH option. This will reduce processing to 1-3 days (depending on size of order).
If you have chosen LOCAL PICKUP and have not received your email informing you pick up is ready within 5 days of order, please contact us and/or check your spam.
Items under 16 oz will ship by default USPS First Class with tracking number.
If you need your item(s) shipped Priority, please upgrade shipping at checkout.
Confirmation and Order TrackingOnce your order ships, you will receive a tracking order by email. If you do not receive this, please use the Contact Us form.
Damages and Return Policy
ClapperCreations stands behind the quality of all our products. If it is not to your satisfaction, please CONTACT US and we will work to make it right.
However, ClapperCreations is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. ClapperCreations will be happy to help with this process. Please save all packaging materials and damaged goods before filing a claim.
Once an order is placed, it is final and cannot be cancelled. If you notice a mistake when placing an order, please contact me immediately via email: sales@ClapperCreations.com. Once we have started making your order, we cannot accept any changes.
Care InstructionsCare Instructions will be included in your order. All our products can be machine washed. It is recommended items are line dried.
We are located in Crownsville, MD USA
Email us: sales@ClapperCreations.com