Shop Policies

Shipment Processing Time

The majority of our items are made to order. This means once we receive your order, your items will be sewn. Our goal is to have all items ready to ship (or pickup) within 5 days. Orders received on a holiday or weekend might experience a delay to the next business day due to USPS being closed. Custom orders are processed and will ship within 7-10 days of order. If you need a rush on this, please purchase the RUSH option. This will reduce processing to 1-3 days (depending on size of order). 

 

Shipment Rates

Items under 16 oz will ship by default USPS First Class with tracking number, unless specified. 
If you need your item(s) shipped Priority, please upgrade shipping at checkout. 

     

    Confirmation and Order Tracking

    Once your order ships, you will receive a tracking order by email. If you do not receive this, please use the Contact Us form. 

       

      Damages

      ClapperCreations is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. ClapperCreations will be happy to help with this process. Please save all packaging materials and damaged goods before filing a claim. 

         

        Return Policy

        Once an order is placed, it is final. If you notice a mistake when placing an order, please contact me immediately using the Contact Us form. Once we have started processing your order, we cannot accept any changes. 

           

          Care Instructions

          Care Instructions will be included in your order. All our products can be machine washed. It is recommended items are line dried. 

             

            Contact Us

            We are located in Crownsville, MD

            Email us: ClapperCreationsbyBecky@gmail.com